Frequently Asked Questions
Most of what people ask before their first stay.
Skim these or jump straight to the section you need. If something isn’t here, ask us — we’ll add it.
Booking
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As far as advance in possible, preferably 6 months. Spaces fill up quick.
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No, however you are more than welcome.
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Yes, I currently have families with 7 dogs.
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Yes, that’s no problem.
During the stay
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Minimum of 3 walks a day.
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Each walk can be up to 40 minutes. Weather dependant.
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Customers instructions but normally twice a day.
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Yes, you will videos and any messages will be answered.
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We will contact you regarding any issue that happens with your dog during it’s stay.
Health & safety
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We will contact your vet and yourself, then we will always try take them to their registered vet.
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We have kennels that do not look onto other kennels and will walk your dog separately from the pack. We use balls or frizzbees to exercise the individual dogs.
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Yes, we do. We do not charge extra for this, however all medication must be in the original packaging with labels.
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Yes they are. There are security doors on every door and also camera all round the property for added security.
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We will always try to accommodate these sort of situations. We always keep a couple of spare kennels for emergencies like these.
Payment & policy
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You can pay on either drop-off or collection.
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If there are any issues with your dog prior to their visit, please let us know so we can document it.
Getting here
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Pitmikie Farm House, Muirside of, Kinnell, Arbroath DD11 4UQ
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There is ample customer parking spaces near the office.
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The words are – Working. Painter. Relocated.